Problem page
responses to your Frequently Asked Questions

Hi, welcome to the Ant & Claire page!

On this page Claire and I will endeavour to solve all your lighting queries and offer helpful advice. No problem is too large or small! Please email us with your questions!

Dear Ant & Claire,

I have just changed my kitchen to a dining / kitchen and am unsure of the best way to light the two areas – I would like something funky and decorative!

Lorraine – Glasgow

Hi Lorraine

Lighting a dining kitchen can prove tricky as you need a good level of task light in the working area and a more ambient solution in the dining area.

It is best to switch these two areas separately. See picture 1 - For good general light in the working area without any shadows a good solution is always recessed spots and if you don’t have space to recess you could always install a canopy over the area to recess into. There are many great possibilities for above a dining table, this rise and fall “Le Cube” is just one of a number of similar styles on our site.

Another solution would be a matching semi flush fitting and pendant to hang over the table such as the “Sabre” range, picture 2 this gives the whole space a uniform look and there is still good light in the working area as this range uses bright G9 bulbs and for extra task light install under shelf lighting.

Happy cooking in your lovely new kitchen!

Dear Ant & Claire,

I have a lovely crystal chandelier in my bathroom, over the bath actually – I have very high ceilings! However I have noticed its losing some of its sparkle any ideas how to clean it without having to take every crystal off and clean them!

Tony – Glasgow

Dear Tony

HOW decadently delicious – a chandelier over the bath! Well done, a lot of people are SO unadventurous when it comes to lighting up the bathroom.

lthough there are of course bathroom electrical safety regulations to adhere to when lighting the bathroom (see our bathroom hints and tips section) its worth remembering that there are no restrictions in zone 3, so be adventurous! Anyway, to get the sparkle back into your chandelier the easy way, use our chandelier cleaner spray £7 (email us and ask for chandelier cleaner).. Simply, lay something absorbent underneath and spray 10-12 inches from the fixture and hey presto, your chandelier will be as clean as you after bath time!

Dear Ant & Claire,

I am not very computer literate and I was wondering if you could just let me know how to buy online?

Nettie – Edinburgh

Dear Nettie

Don't worry it's not hard at all - It's a simple step by step process - visit our Products section and select the item(s) you wish to purchase by clicking the "add to shopping basket" icon.

When you have finished shopping, click on the "view shopping list" link (top right corner of the site) to see a summary of the items in your basket.

To complete the purchase click on the "proceed to checkout" link, if you haven't shopped with us before you will need to register as a new user, if you are a returning customer simply login, you will have to agree to our terms & conditions and then confirm the purchase, finally you will be transferred to our secure transactions server where you can complete your transaction. Happy shopping.